Which video clips are you trying to download?

I always suggest going with the player that was intended for the clips. For AVI files, I suggest the Windows Media Player, for Quicktime files, the Quicktime player, and for RealVideo files, the RealPlayer. If you get all three, you should be able to view all of the video files on our site.

Download sites are:

Windows Player www.microsoft.com/windowsmedia/
By the way, version 7 is out now. You should upgrade if you haven't done so already.

Quicktime Player www.apple.com/quicktime

RealPlayer www.real.com

I know it's sort of a pain to go and get all of them, but it gives you a much better shot at being able to view the files. If I had it to do all over again, I'd do all of the clips on our site in one format. In the future, as time permits, I'll be working on consolidating our file types in one way or another.

Good luck.

Sincerely,
Jonathan Atkinson www.ballroomdancers.com

I can't say for sure, but it sounds like when you installed your sound card, it may have overwritten some of your existing codecs with older versions of the same.

My first suggestion is to try reinstalling your Quicktime and/or Windows Meida Player. Actually, first I'd go and download the very latest version, and then I'd reinstall. This should do the trick.

Let me know how it goes.

Sincerely,
Jonathan Atkinson www.ballroomdancers.com

Thank you for the suggestion , Jonathan. I wish I could try it out but I'm having tremendous problems downloading the original Media Player installation program. As soon as I have been able to do so, I shall let you know whether your suggestion worked.

Thanks
Hanlie