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Error
Posted by asrk
9/24/2001  7:26:00 AM
I am unable to view the Tango video clips, the following message is given

The path to the file is not valid
"Error ID = 0x800C0005, Remedy ID = 0x00000000
Windows Media Player cannot find the path to the file. Probable causes for this error include: the server name, shared directory name, or file name has been misspelled or has changed.

Check the file name and path for errors. If this error persists, contact the file provider for the correct location of the file you want to play."

I am using Windows 98, IE 5.5 Also I am able to view variations of the week and other video clips that have the option of using QuickTime.

re: Error
Posted by Administrator
10/8/2001  9:19:00 PM
The Tango clips are about 3 years old now, and need to be re-done. The files themselves don't somehow "wear out with age", however, the technology is constantly evolving, and computer software sometimes outgrows old file formats.

This seems to be the case with the most recent versions of the Windows Media Player. Although it's still supposed to support the AVI format, I have received feedback from some users who tell me that it doesn't work anymore. Perhaps it accepts AVI's with certain compression schemes, but not with others.

Anyway, the bottom line is, you have two choices: (1) You could try to download the AVI files to your hard drive and then use some other type of player to view them, or (2) You could wait until we get around to re-doing the video in a new format. With option #2, the bad news is you may be waiting a while because we're not going to re-process the current video clips in a new format; We're going to film all-new video. We do hope to film new video by the end of this year, but I can't guarantee it. The good news is, when we do get around to re-doing the video, it will be much better, with narrated counts, music, and full instruction in the most current versions of the quicktime and realvideo formats.

Jonathan Atkinson
www.ballroomdancers.com

re: Error
Posted by Administrator
10/9/2001  11:26:00 PM
FYI: The latest Quicktime Player has the ability to play those old AVI clips... I just tried it myself.

My suggestion: Download and install the latest Quicktime Player (www.apple.com/quicktime). Then go into the preferences and set it to be the default player for AVI files. Next time you click on an AVI file, it will be opened by the Quicktime Player instead of Windows Media Player.

Good luck!

Sincerely,
Jonathan Atkinson

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